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Participant’s battling to finish account verification. The participant from Ukraine was going through problems withdrawing her winnings resulting from ongoing verification. The player managed to validate his account along with the criticism was closed as "settled".
Participant’s complaining about overall casino experience. The player from Ukraine is very dissatisfied with the overall casino encounter and RTP. Just after a better examination, we rejected this complaint as unjustified.
Following a brief time, the casino educated the participant the deposit were credited for their account. However, there was no more response through the player to confirm this, and while we presume the make any difference was resolved the criticism was finally turned down.
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Player has become questioned to offer documents for an additional account verification. The player from Ukraine was prompted to offer supplemental files for your KYC, Although their account had been confirmed in the past. The grievance was shut as 'unresolved' because the casino had been unresponsive for greater than two months.
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Player’s having difficulties to accomplish KYC verification. The participant from Slovakia is having difficulties withdrawing winnings on account of incomplete verification. We rejected the criticism since the player did not reply to our messages and issues.
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